Frequently Asked Questions
Advertisers & Agencies Media Seller General Questions
Advertisers & Agencies - General
Who qualifies as an advertiser or agency?
Free Search
I'd like to know more about a specific asset. What should I do?
Company Profile
What type of information is needed for my company profile?
What should I put in the description box of my company profile?
DOmedia Contacts & Hours
What is the main DOmedia phone number?
How do I contact a specific department at DOmedia such as Client Services or Sales?
Who should I contact if I want to create an account?
Who should I contact if I want to plan a campaign through DOmedia?
Advertisers & Agencies - General
Q: Who qualifies as an advertiser or agency?
A: Advertising agencies as well as brands that are interested in using alternative, traditional and digital out-of-home media to reach their customers.
Free Search
Q: What is the free search?
A: Once you're logged in, the free search allows you to see what advertising opportunities are available through DOmedia's online marketplace. You can search by ZIP code and category. You can use filters on the search results to tighten you focus.
Q: I'd like to know more about a specific asset. What should I do?
A: If you are looking at a specific asset, click 'Request Quote'. The media seller will receive your request and contact you directly.
Company Profile
Q: What type of information is needed for my Company Profile?
A: DOmedia will ask for basic info such as company name, phone, address and website as well as description, logo and industry affiliations.
Q: What should I put in the description box of my Company Profile?
A: Use this section to provide a brief introduction to your company and an overview of your products/services. Your Company Profile will be visible by all DOmedia users who are interested in learning more about your organization.
DOmedia Contacts & Hours
Q: What is the main DOmedia phone number?
A: Give us a call at 866-939-3663 with any questions you have.
Q: How do I contact a specific department at DOmedia such as Client Services or Sales?
A: Simple! Just dial 866.939.3663 and hit:
1 - if you're an Agency, Advertiser or Brand
2 - If you're a Media Seller
3 - for the Next Available Representative
Q: Who should I contact if I want to create an account?
A: Creating an account is quite simple. Just click "Sign up" in the upper right-hand corner of the site and follow the directions from there! But if you do need help or have questions, give our Client Services team a call at 866.939.3663 and we'll walk you through it.
Q: Who should I contact if I want to plan a campaign through DOmedia?
A: Anyone interested in planning a campaign through DOmedia should first fill out and submit the Beta Request Form. It's very short and won't take more than a couple minutes to complete.
Q: What are DOmedia's hours?
A: Monday – Friday 9am -6pm EST
