Frequently Asked Questions
Advertisers & Agencies Media Seller General Questions
Advertisers & Agencies - General
Who qualifies as an advertiser or agency?
Free Search
I'd like to know more about a specific asset. What should I do?
Company Profile
What type of information is needed for my company profile?
What should I put in the description box of my company profile?
DOmedia Contacts & Hours
What is the main DOmedia phone number?
How do I contact a specific department at DOmedia such as Client Services or Sales?
Who should I contact if I want to create an account?
Who should I contact if I want to plan a campaign through DOmedia?
Advertisers & Agencies - General
Q: Who qualifies as an advertiser or agency?
A: Advertising agencies as well as brands that are interested in using alternative, traditional and digital out-of-home media to reach their customers.
Free Search
Q: What is the free search?
A: Once you're logged in, the free search allows you to see what advertising opportunities are available through DOmedia's online marketplace. You can search by keyword, DMA, or category.
Q: I'd like to know more about a specific asset. What should I do?
A: If you are looking at a specific asset, click See other assets offered by (Company Name). From the company page, click the Request Information link.
Company Profile
Q: What type of information is needed for my Company Profile?
A: DOmedia will ask for basic info such as company name, phone, address and website as well as description, logo and industry affiliations.
Q: What should I put in the description box of my Company Profile?
A: Use this section to provide a brief introduction to your company and an overview of your products/services. Your Company Profile will be visible by all DOmedia users who are interested in learning more about your organization.
DOmedia Contacts & Hours
Q: What is the main DOmedia phone number?
A: Give us a call at 866-939-3663 with any questions you have.
Q: How do I contact a specific department at DOmedia such as Client Services or Sales?
A: Simple! Just dial 866.939.3663 and hit:
2 - Dial by name directory
3 - Help Desk
4 - Sales Department
5 - Marketing/PR Department
6 - Client Services
Q: Who should I contact if I want to create an account?
A: Creating an account is quite simple. Just click "Sign up" in the upper right-hand corner of the site and follow the directions from there! But if you do need help or have questions, give our Client Services team a call at 866.939.3663 and we'll walk you through it.
Q: Who should I contact if I want to plan a campaign through DOmedia?
A: Anyone interested in planning a campaign through DOmedia should first fill out and submit the Beta Request Form. It's very short and won't take more than a couple minutes to complete.
Q: What are DOmedia's hours?
A: Monday – Friday 9am -6pm EST
